Terms & Condition

By accessing or using the services provided by EU Mobile Wholesalers, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are prohibited from using our services. These terms apply to all visitors, users and customers of our website and services.

EU Mobile Wholesalers provides wholesale distribution of mobile phones, tablets, smartwatches and accessories. Our services include the sale of new, used and refurbished devices, as well as a buy-back program. All transactions are subject to these Terms and Conditions.

To use our services, you must be a legally registered business entity or an individual authorized to conduct business transactions. By engaging with us, you represent that you meet these eligibility criteria. We reserve the right to verify your credentials before fulfilling any orders.

All pricing is subject to change without prior notice. Prices quoted include Marginal VAT where applicable. Payments must be made in full before shipment, using the payment methods specified on our website. Late or incomplete payments may result in order cancellation or delays.

Orders are subject to availability of stock. Once an order is confirmed, we will provide an estimated delivery timeline. EU Mobiles reserves the right to cancel any order at its discretion, including but not limited to cases of incorrect pricing, product unavailability, or suspected fraudulent activity.

We ship orders across Europe and internationally. Delivery times may vary depending on the destination and carrier. Customers are responsible for ensuring accurate shipping details. EU Mobile Wholesalers is not liable for delays caused by incorrect information or external factors such as customs clearance.

All products sold by EU Mobile Wholesalers are covered by a standard 3-month warranty. This warranty applies to manufacturing defects and functionality issues. It does not cover physical damage, misuse, or unauthorized repairs. Claims must be submitted within the warranty period with valid proof of purchase.

Returns are accepted for products that meet our return policy criteria, which include defective items or items delivered in error. Returned products must be in the same condition as received and include original packaging. Refunds will be processed within 14 business days upon approval of the return request.

As a customer, you are responsible for verifying the accuracy of your order details, including product specifications, quantities, and shipping information. Any discrepancies must be reported within 48 hours of receiving your order.

EU Mobile Wholesalers is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the value of the transaction in question.

All content on our website, including text, images, logos and product descriptions, is the property of EU Mobile Wholesalers. Unauthorized reproduction, distribution, or use of this content is strictly prohibited.

All business transactions and communications between EU Mobile Wholesalers and its customers are confidential. Customers agree not to disclose pricing, trade terms, or other proprietary information to third parties without prior written consent.

Your privacy is important to us. By using our services, you consent to the collection and processing of your data in accordance with our Privacy Policy. We are committed to complying with GDPR regulations and safeguarding your personal information.

In the event of a dispute, both parties agree to attempt resolution through mutual negotiation. If unresolved, disputes shall be subject to the jurisdiction of the courts in Barcelona, Spain, where EU Mobile Wholesalers is headquartered.

EU Mobile Wholesalers reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website and continued use of our services constitutes acceptance of the updated terms. Customers are encouraged to review these terms periodically.